Skip to main content

Simple answers to frequent questions

Learn more about RestorRight Bilingual Academy

Frequently asked questions
What would you like to know?

  • Why I Do This:
    I believe that every property owner deserves to make decisions based on trust, integrity, and clear, unbiased information. My mission is to ensure that you have access to the truth about your property’s condition—without any hidden agendas or financial incentives influencing the outcome.

    How I’m Different:
    I operate with complete independence. My compensation is not tied to the extent of the damages I uncover or the services I recommend, which means my assessments are purely focused on what’s best for you. This allows me to provide honest, accurate insights that you can rely on.

    What I Offer:
    With over a decade of experience in the restoration industry, I offer comprehensive assessments, expert opinions, and consultancy services that empower you to make informed decisions. Whether you’re concerned about hidden damages, facing disputes with insurance, or simply seeking peace of mind, I am here to provide the clarity and guidance you need to protect your property and your interests.

  • Absolutely. Even without visible damages, there can be underlying issues in your home that cause concerns like unexplained odors or allergies. I offer comprehensive assessments that go beyond just water, fire, or mold damage. I can thoroughly inspect your property to identify hidden problems, such as poor air quality, or other factors that could be affecting your health and the integrity of your home. My detailed report will provide insights into the root causes and potential future risks, helping you address them before they become major issues.

  • Yes, I offer preventative assessments that help identify potential risks and vulnerabilities in your property before they become major issues. By addressing these early, you can prevent costly damages and ensure your property remains safe and well-maintained.

  • After conducting a thorough assessment, I provide a detailed report that includes all findings, supported by evidence such as photographs, data logs, and references to industry standards. This documentation can be crucial for insurance claims, legal cases, or simply for your peace of mind.

  • Hidden damage can be a significant concern after restoration work. I can conduct a thorough assessment to identify any potential issues that may have been overlooked. This ensures your property is truly safe and restored to its proper condition.

  • Yes, you can hire me as your consultant to provide an independent assessment. I will produce a detailed loss documentation report, outlining the extent of the damages and the recommended restoration steps. You can share this report with your assigned restoration contractor to ensure that the work aligns with industry standards.

  • Yes, in situations where there is disagreement between parties, I can serve as your consultant to evaluate whether the work performed meets industry standards. I will review the documentation and the work completed to determine if the concerns raised by your insurance company are reasonable. My goal is to provide an unbiased, fact-based assessment that can help resolve the dispute.

  • Yes, I can help. In cases where property damage has been under-evaluated, I provide a comprehensive assessment of the loss, ensuring that all damages are thoroughly documented and accurately reflected. My expert opinion report can be a valuable resource for your legal counsel, providing the necessary evidence to support your case and challenge the insurance company’s evaluation.

  • While I cannot directly handle your claim due to "UUPA" (Unauthorized Practice of Public Adjusting) laws, which reserve those services for licensed public adjusters, I can assist by documenting the loss as part of your "duties after a loss." This documentation can support your claim and ensure that all necessary information is properly recorded for your insurance company.

  • Yes, as a restorer, you can hire me directly to serve as a consultant for your projects. I provide expert guidance and support throughout the restoration process, helping to ensure that all work meets industry standards and is properly documented. Whether you need assistance with complex cases, require a second opinion, or want to ensure the highest level of quality in your work, I’m here to help you deliver the best outcomes for your clients.

  • Yes, through the Restorers Empowerment Program, I offer comprehensive training and mentorship to restoration professionals. This program is designed to elevate the standards of your team, ensuring they are fully equipped to meet and exceed industry requirements.

  • I strive to be as responsive as possible. Typically, I can schedule an assessment/consulting within a few days of your initial contact, depending on the urgency and availability. I’m committed to providing timely and thorough service.

Let's talk
We would love to hear from you!